With a resident referral program, property managers can reduce resident turnover significantly by incentivizing residents to stay longer. Lower resident acquisition costs - From advertising, conducting tours, and the time it takes to complete a new resident move-in, resident acquisition costs can pile up. Apartment Alien’s QR-Connect gives your residents a 24/7 reminder to refer their friends and family members in just one-click.
When you get a current resident to renew their lease, you avoid having to 'break-in' a new resident. With a new resident, there’s a learning curve, for both the on-site team and the resident. A new resident has to learn your rules, such as following a quiet hours' policy and the procedure for submitting service requests. Apartment Alien’s QR-Connect allows you to ABC “always be closing” on your resident to renew their lease from day 1.
Inviting new residents to post a review within 30 days of moving into their apartment is key! The experience is fresh in their minds, and they’re likely excited to see what their new apartment has in store for them. Your new residents will want to reward your kind thoughts!
A recent study found that 90% of customers read 3.5 reviews before making a purchase decision. With almost all of your prospects reading reviews, you can bet they’re going to do some research about your property before signing that lease. And when it comes to online apartment reviews, both quality and quantity count! Let’s face it, if you’re buying a product or reserving a hotel, are you more likely to choose the option with 3.3 stars or 4.3 stars? The same goes for apartments!
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